Return Policy

Return Policy

All return requests will be reviewed by our team. A decision will be made within 4 to 8 working days after the application is received.

Return Window
Our return policy lasts 5 days from the date of purchase. If 5 days have passed since your purchase, we unfortunately cannot offer a refund or exchange.

Eligibility for Return

• Item must be unused and in the same condition as received.

• Item must be in its original packaging.

• Proof of purchase (receipt) is required.

• Must be Reported in 24 Hours After Purchase 

How to Apply for Return/Exchange
Please email us at glowthetics1@gmail.com with your order details and reason for return or exchange.

Sale Items
Only regular-priced items are eligible for refund or exchange. Sale items are non-refundable and non-exchangeable.

Exchanges (if applicable)
We only replace items if they are defective or damaged. To exchange your item for the same product, please email us at glowthetics1@gmail.com.

Refunds (if applicable)
Refunds are only applicable if the item is defective or damaged and cannot be replaced.
To initiate a refund request, please contact us at glowthetics1@gmail.com.

Final Decision
The discretion for refund, exchange, or return approval rests solely with Glowthetics